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Cookie Policy

Last updated: March 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow us to recognize your device and remember certain information about your visit, such as your language preferences and login status. They help us improve our platform and deliver a better, more personalized experience.

We also use similar technologies such as local storage, session storage, and pixel tags. References to "cookies" in this policy include all such similar technologies.

2. Types of Cookies We Use

We use the following categories of cookies:

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as session authentication, security, and navigation. Without these cookies, the Service cannot be provided.

aimos_token — JWT authentication token. Duration: 7 days.

aimos_refresh — Refresh token for session renewal. Duration: 30 days.

csrf_token — Cross-site request forgery protection. Duration: Session.

Analytics Cookies

These cookies help us understand how users interact with AiMOS, enabling us to improve performance and user experience. All data is aggregated and anonymized.

_ph_* — PostHog product analytics. Duration: 1 year.

_ga — Google Analytics visitor identification. Duration: 2 years.

_gid — Google Analytics session tracking. Duration: 24 hours.

Preference Cookies

These cookies remember your settings and preferences to enhance your experience.

aimos_theme — UI theme preference (dark/light). Duration: 1 year.

aimos_locale — Language preference. Duration: 1 year.

Marketing Cookies

If you visit our marketing pages, we may use third-party cookies to measure the effectiveness of our advertising and to show relevant ads on other platforms.

_fbp — Meta (Facebook) pixel for ad attribution. Duration: 3 months.

_tt_* — TikTok pixel for conversion tracking. Duration: 13 months.

3. Essential vs. Optional Cookies

**Essential cookies** cannot be disabled as they are required for the platform to function securely. These include authentication tokens and security-related cookies.

**Analytics, preference, and marketing cookies** are optional. You may opt out of these without affecting your core ability to use AiMOS, though some personalization features may be limited.

We ask for your consent before placing optional cookies on your device (except where permitted by law for legitimate interest purposes).

4. Third-Party Cookies

Some cookies are set by third-party services we use:

Anthropic: May set cookies related to API interactions. See Anthropic's cookie policy for details.

Stripe: Sets cookies for payment processing and fraud prevention. See Stripe's cookie policy for details.

PostHog: Product analytics. Data is processed in the EU/US under their data processing agreement.

Google Analytics: Web analytics. You can opt out via Google's opt-out browser add-on.

Meta Pixel: Conversion tracking for advertising. Subject to Meta's data policy.

We do not control the cookies set by these third parties and encourage you to review their respective cookie policies.

5. How to Control Cookies

You have several options for controlling cookies:

Browser Settings

You can configure your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Here's how for major browsers:

Chrome: Settings > Privacy and security > Cookies and other site data

Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Settings > Privacy > Manage Website Data

Edge: Settings > Cookies and site permissions > Cookies and site data

Note: blocking all cookies will impact the functionality of AiMOS and many other websites.

Opt-Out Tools

Google Analytics: install the Google Analytics Opt-out Browser Add-on.

Meta: use Meta's Ad Preferences to opt out of interest-based advertising.

General: visit optout.aboutads.info or youronlinechoices.eu for industry opt-out tools.

In-App Preferences

Within AiMOS, you can access cookie preferences through your Account Settings > Privacy to manage optional cookie categories.

6. Cookie Retention

Cookie retention periods vary by type:

Session cookies expire when you close your browser.

Authentication cookies are retained for up to 30 days and deleted on logout.

Analytics cookies may persist for up to 2 years.

Marketing cookies typically persist for 3–13 months.

We periodically review and delete outdated cookies from our cookie registry.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulations, or our practices. We will notify you of material changes by posting the updated policy on this page and updating the date at the top.

If you continue to use AiMOS after changes to this policy, you accept the updated policy.

8. Contact Us

If you have questions about our use of cookies, please contact:

Email: privacy@aimos.ai

Address: AiMOS Inc., San Francisco, CA, USA

Cookie Preferences — You can update your cookie preferences at any time through your AiMOS account settings under Privacy, or by contacting us at privacy@aimos.ai.

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